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Real Estate Site Landing Page Optimization: how to get your visitors to contact you

Landing Page Optimization is an essential component of good web design. It is the process of improving a visitor's perception of a website by optimizing its content and appearance in order to make the pages more appealing to the target audiences

 

Landing Page Optimization is an essential component of good web design. It is the process of improving a visitor's perception of a website by optimizing its content and appearance in order to make the pages more appealing to the target audiences, as measured by target goals such as conversion rate. What does that really mean? Basically, it means you need to make individual pages on your blog or website so simple and compelling that visitors WANT to contact you. And, isn't that what we all want... people to contact you through your website?

So, how do you optimize the layout, calls to actions and content of your real estate agent blog or website to get more conversion?

1. Identify mission critical parts of your website and their true economic value

Your only answer should be "my conversion forms." As a Realtor, your conversion forms should be one or more of the following:

These forms are the most important pages on your site because they are where conversion from visitor to contact takes place. Therefore, each of these forms has to be clearly identified, visible on each and every page of your real estate blog and incite people to want to click them.

Read also: Let's Talk Landing Page Optimization by SEOmoz

2. Define important visitor classes and key conversion tasks

This one is easy, real estate blogs typically have 3-4 qualified visitor types with the following conversion motivations and conversion points

Visitor Class

Conversion Task

Conversion Forms

Home buyers

Looking for a home

1. Search for homes

2. Contact

3. 3. Special offers

Home sellers

looking for Realtor to represent their home and successfully sell it

1. CMA

2. Contac

3. Special Offers

4. Market Snapshot

Investors

looking for a guide to the area's investment properties

1. Search for homes

2. Special Offers

3. Market Snapshot

4. Contact

Realtors

they are looking to refer out business or a job with your company

1. Agent Listings

2. Contact

 

Tip: See how the Jove Team of Rancho Cucamonga is using a content call to action to build conversion traffic for their brand new real estate site.

Read also: What Pamela Anderson can teach you about calling readers to action

Resource: Copywriting Maven's Landing Page Makeover Clinic #11

3. Gain insight on customer decision-making and make your page friction-free.

This one is simple - literally- make the page simple and the call to actions explicit. A simple design is the most important thing you can do for your real estate blog. The design should feel simple, easy to navigate with your most important tools (lead generators) towards the top of the page with explicit calls to action.

A Lesson in Simplicity from Google: Ever consider why Google owns search when Yahoo! Was the predominate search engine throughout the 90's? The reason is simplicity. When Yahoo and MSN turned themselves into portal sites, Google, did one thing... search and they did it well. As people were just learning how to navigate complex pages, Google, decided to simply answer one single question for users "How do I find what I am looking for on the Internet." Google's home page reflected that. All that you could do there was search and because of that Google WON search in less than 5 years.

Your home page needs to be "Google Simple." That means, make your call to actions explicit and identifiable. Put them at the top of EVERY page, make sure they have compelling copy and images that represent the function.

Read also: Get more real estate leads with killer call to actions on your blog and website

Read also: Steal these buttons: free real estate call to action buttons

 

Bonus tip: Place Lead Generators in Easy to Find Locations: Always start with a solid layout that directs visitors to your lead generators and includes the following:

  • Your phone number and/or address on each page of your site
  • An easy to find contact form
  • An easy to find lead generating CMA and Property Search tool

Read also: Real estate blog rookie mistakes

4. Uncover problems with your page and decide which elements to test and how to test

 

USE TOOLS that let you graphically track clicks on your pages. One of the most important things you can ever track is where people are clicking on your homepage. It will show you if your lead generators and call to action content is working. For example, I use a tool that allows me to graphically track page clicks as seen below.

click traffic heat map

As you can see (this click traffic is from a 1 hour window) my best call to action is the win a blog icon with my second best being the join a webinar button followed by the buy a blog icon. The most import thing this traffic pattern shows me is that my calls to action work. I get plenty of clicks per hour which is exactly what I want to see.

You can track this metric by using VisiStat's Touch Mapping heat map tool which will show you what area of your site get clicked the most. VisiStat's Touch Mapping overlay report is one of the fastest, most accurate ways to see exactly what links, products and information your visitors are interested in. I recommend VisitStat because it is cheap (around $20/mo) and gives you some great tools to not only track traffic but conversion so you can use it to optimize your landing pages.

Resource: Emotional Motivators in lkanding Page Optimization

Resource:

I highly recommend purchasing the following book. It will teach you everything you need to know about how to optimize your pages for the best possible conversion rates. Since using the tips and tricks I learned in this book on the RSS Pieces site, we improved our convertable traffic by more than 720% in under 3 weeks.

Best Book on the Subject: Landing Page Optimization: The Definitive Guide to Testing and Tuning for Conversions

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http://www.rsspieces.com/0039DF
http://www.rsspieces.com/real-estate-site-landing-page-optimization-how-to-get-your-visitors-to-contact-you
Posted on June 09, 2008 11:11:40
Comment from: G. Dewald [Visitor] Email · http://www.unionstreetmedia.com/blog
*****

I want to be like Mary McKnight someday. Awesome post.


Also, for folks who don't want Visistat, CrazyEgg.com also offers "heatmap" style click tracking. Only on a page-by-page basis but it's a pretty useful tool if you're interested in visits and clicks.

PermalinkPermalink June 09, 2008 13:19:50
Comment from: The Team [Member] Email · http://www.DevElementLLC.com
The Team

G,


 


I love CrazyEgg too.  There are actually a lot of tools that do it- I think Firestats also has a heat map componenet.  I love this feature and have come to rely on it for landing page optimizationa nd even call to action content.  Thanks for mentioning CrazyEgg.

PermalinkPermalink June 10, 2008 13:50:26
Comment from: Eric Bouler-New Orleans Condos [Visitor] Email · http://www.neworleanscondostrends.com

Its worth me ordering it. I need to redress my site so it should come in handy. Eric 

PermalinkPermalink June 10, 2008 23:23:29
Comment from: James Bridges [Visitor] Email · http://www.onlinerealestatesuccess.com
****-

Mary,


Nice, post. Having powerful Calls to Action on websites is probably the MOST overlooked apsect on real estate websites that we see all across the country.  I like that you said put it at the top which I firmly believe in.  We try to make sure to have 3 calls to action per page so that the user can easily get the information they need.  Visitors are nice, but having them contact you is a whole lot better :)


We use Crazy Egg and have found it to be pretty helpful.  I am often surprised at what becomes popular.  Oh the world of testing :)

PermalinkPermalink June 11, 2008 12:25:31
Comment from: Joseph Bridges [Visitor] Email · http://www.internetrealestatesuccess.com

Mary,


The book is a great book and does cover details (sometimes to the extreme) of anaylzing your website. I think anyone looking for improvement will find the book of value. I would caution people though that the author does go into some very detailed analysis of your visitors, mindset, etc that can be a bit much at times but worth the read.


Those familiar with the software developement cycle, user testing, and deployment will find the begining topics extremely familiar.


The authors points on making things:


1. Obvious


2. Not distracting to the user


3. Clear and concise


are practical advice that needs to be followed in every aspect of a website or blog. More importantly then just reading the book make sure you apply the authors advice.


Joey


 

PermalinkPermalink June 11, 2008 12:56:14
Comment from: Sam Chapman [Visitor] Email · http://www.austinrealestateguy.com

You are absolutely right.  I put my contact information at the top right of every page on my website and immediately got 4 times as many calls and emails from prospective buyers.

PermalinkPermalink June 11, 2008 15:50:12
Comment from: admin [Member] Email
admin

Joe and Sam,


 


You're right, there is no substitue for good solid design and landing page optimization.  It kills me to see some great blog with bad design because I know they are missing out on a lot of conversion. 

PermalinkPermalink June 12, 2008 00:24:36
Comment from: Vancouver realtor [Visitor] Email · http://jaybanks.ca/
*****

I have to vote excellent! I havent seen such complex, but easy to read article about optimization for weeks. Optimization is one of the most important weapons used in real estate marketing battle, but it's still not very well done in Canada, I think US realtors are few steps ahead. My Vancouver real estate site  is now being optimalized by professionals, but some time ago I used to do all work alone with my small team. Pioneer times :)


Jay

PermalinkPermalink June 12, 2008 14:36:36
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