4 comments » 10 Worst Fortune 500 BlogsOK, you know I wouldn't have put up the 10 best Fortune 500 blogs if I wasn't willing to put up the 10 worst. And let me tell you, the following blogs need to turn off the lights and say
OK, you know I wouldn't have put up the 10 best Fortune 500 blogs if I wasn't willing to put up the 10 worst. And let me tell you, the following blogs need to turn off the lights and say "Goodnight, John Boy." When it comes to blogging mistakes, these blogs know how to bang them out- from truly boring content, to lack of expertise of the blogger, to missing blog features, to bad design, to... well, you name it, at least one of these blogs has got it! So, if you think I've been harsh on real estate blogs, just wait till you see what I have to say about the Big Boy blogs... Check out more Fortune 500 blogs at Search Marketing's Review of Fortune 500 Blogs. Again, a special thanks to Easton Ellsworth for keeping such a great list of corporate bloggers (The Fortune 500 Blog Project.)
Multiple author blog about photography and company products (tutorials) OK, I'll give the authors mildly educational. But come on, you are a company built on images and graphically your blog looks terrible. The pictures used as examples look completely amateurish (and not in the Flickr good way). If the purpose of the blog is to educate people on how to take better pictures or use the Kodak products, couldn't you have actually taken some good pictures, stylized the blog design, made me say "wow?" Because I am a developer, I read tutorials all day long and these ones need serious work. Send these bloggers back to remedial copyrighting school as well as a few photography classes. How to Improve this Blog: Note to Kodak - go back to the drawing board on this one- you have great, useful products, don't let bad bloggers kill this project - get your design team to stylize the blog and replace your bloggers with some passionate photographers, graphics designers and copyrighters. Stick with the tutorial strategy (use more video too)- that will work, but you need better experts and a more graphically intense site design to represent your brand. Read also: How to write successful tutorial posts
2. McDonald's: Open for Discussion Multiple author blog about corporate responsibility I expected so much better. Visually it looks like my son made this in craft class. Let's just get the obvious out of the way - they need to run on a real blogging platform like Diachronics, B2 or WordPress. Currently this blog runs on something called "Awareness." Awareness' corporate site is Flash. Nuf said. On the bright side, Bob Langert's concept is great- I love the idea of the corporate responsibility blog. There is a lot they could have done with this blog; unfortunately it fell flat as a soufflé in cupboard with way too much boring content. It feels like each of the authors is being forced to write chained to a desk in a basement. How to Improve this Blog: The bloggers have some great topics, but they need to learn the basics of copyrighting- # 1: write killer post titles- the current ones put me to sleep. #2 break-up the text into scanable sections with bulleted/numbered lists and images. While I am sure that these guys are excited about what they do- it doesn't come across that way. Overall the writing is alright (if you are writing a term paper), it just has to loosen up and be more interesting and personable. Read also: Killing me softly with your blog
3. Johnson and Johnson's JNJ BTW Blog Multiple author blog about the company, advice and random musings by employees When I hit the site I thought, "wow, this looks good." But looks are deceiving. The content is very disjointed. It feels macro-psychotic because so many people are blogging about so many different topics that when strung together don't make a lick of sense. One person is posting about how to be a good patient, the next about Jury Duty and some program J&J runs called baby Camp and the next about drug development. This blog never really identified what its readership should be so it is blogging to everybody but engaging nobody. Couple that with the fact it has all its subscription info completely hidden below the fold - I can't see how this blog has any readership. Basically - the marketing/tech guy that did this should be shot from a cannon into outer space so he can't pollute the web anymore with his user unfriendly sites and the company needs to pick an angle for the blog so it can identify with readers. Remember - the first lesson of sociology is: people like people who are like them- so use relatable authors blogging on relatable topics. How to Improve this Blog: Seriously, they need a redesign and a marketing plan. If you want a conversation with the consumer- you need to identify what your consumer needs first. So, start with a fresh group of bloggers - each taken from a single product line of the company. Let then talk about the products, the happenings in the company the interests of the kinds of people that buy the products. Now that you have a plan- teach your bloggers basic copywriting techniques so you don't get a bunch of drivel and random stuff. Oh yeah- hire a new web designer- tell them to put the call to action (RSS subscription) towards the top of the page in the right column under the about information. While you are at it move the search there too. AND FOR HEAVEN'S SAKE REMOVE THE BLOGROLL. It is killing the site. Why do you think this site only has a PageRank 3 after almost a year of blogging? Blogroll anyone? Read also: Avoiding the bi-polar blog
I don't even know why they call this a "weblog." The framed in content that makes you scroll is anything but user friendly or search engine friendly. Actually, nothing about this "blog" is user friendly. Scrolling categories, scrolling blogroll, scrolling everything is just bad form from a web design and SEO standpoint. Yeah, it has a cute idea, yeah the graphics aren't bad, but who cares if no one can find the site on Google or if user's don't find it an intuitive experience. On the bright side, the writing is good and helpful, so at least there's that. How to Improve this Blog: Toss the design, keep the content. Build the site without frames. You could really use the same design elements but just build it without those ridiculous scrollers. Use an RSS to email feature instead of having consumers subscribe to raw feeds. Also, move the RSS subscription and search feature towards the top of the page. Oh yeah- get rid of the blogroll. One more thing- you might want to identify Dr. Laundry with a real person- people like to interact with real people on blogs not cartoons.
Cartoon authored blog about insulation and energy 5. Owens Corning's Pink Panther Blog At first glance, this a cute blog, but the content is actually disengaging. I mean, how many questions can there possibly be about insulation and energy? That being said, this blog is really only slightly off the mark. The Q&A's are actually pretty good, but you can't build a blog on Q&A's alone. How to
Improve this Blog: Again, not a fan of a cartoon answering questions. Seems a little hokey. Energy and insulation are actually great topics. Talk about how home ownsers can save money and energy by insulating their homes. You could very easily turn this blog into a hot topic by covering more environmental topics like saving energy. Tutorials with step by step images onhow to install insulation in various settings might also be helpful. Focus on who you want on this blog- general consumers, do-it-yourselfers or contractors. I think using real people (an environmentalist/a contractor/ a family man that likes to putz around the house, ect) to build content for this blog and having one section that offers answers from the pink panther is a better approach. Read also: Google hates your blogroll
6. Delta's Under the Wing Blog Multiple author blog that covers everything from aircraft information to things to do in places you can visit while flying Delta. Another macro-psychotic blog. The writer's aren't bad (could use a few copyrighting classes), but they seem to have chosen too many angles for this blog. They have someone talking about the company, someone talking about recycling aircrafts (corporate responsibility), someone else posting about the making of the Delta In Flight Safety Video and whole bunch of others talking about what to do in the various places Delta Flies. It just feels kind of slapped together. Visually, it's pretty unimpressive as well. How to Improve this Blog: They need to redesign the site completely to give it more visual interest, add a call to action in the side bar (special offerings - delta miles signup), move the search to the top, add an RSS to Email Form and then pick an overall theme. They could go the corporate route- talk about the airline, it's history, new plane purchases, corporate responsibility, interviews with employees on what it's like to be a pilot or a flight attendant, etc. Or they could go the travel route by covering all the things to do in the various place Delta flies to. I love the idea of continuing with actual employees writing this blog- but they should definitely give these people some training on copywriting. Read also: Traffic driving blog titles
7. Johnson Controls Your Energy Forum Multiple author blog that covers green energies and technologies I don't even know where to begin here. This is a disaster. But let's start with the bright side: they chose a hot topic - green and sustainable energy. I mean Al Gore won an Academy Award with this topic - so why can't an energy company with all it's collective knowledge and resources on the topic put together a great blog on that topic? Who knows, but this blog is totally boring form the posts, to the writing to the look. Oddly, this blog only displays one post on the home page instead of 5 or 10 and you can't get to the previous posts without clicking on a category. So, in terms of usability- this blog fails miserably. How to Improve this Blog: Start over! The design should feel fresh and clean - you know, convey the message of green energy... I rarely give specific design advice but using earthy tones and a very web 2.0 look with a lot of transparencies would make this blog feel fresh. Move the search and RSS subscriptions options to the top of the left column. Use more images in the posts and definitely make sure at least 5 posts are on the homepage. They should use "read mores" to break up the text and improve article views. Also, increase the base font size (it's very small on larger resolutions) and tweak the writing slightly so it is more interesting and packs a better punch. Titling posts better would also improve readability.
8. General Mills' Real Baking with Rosie Single author blog that give baking tips and recipes This is just a weird blog. Not really sure this is hitting the mark for the market. Rosie Levy basically blogs about baking, giving tips and recipes. The site just feels plain and boring. It feels more like a personal site than a business site. I just don't "get" it. How to Improve this Blog: I think the concept might actually work, but you need more than one author. A couple of higher profile chefs and bakers might be nice. Clearly they would have to change the name and branding, but an idea like that would have a better chance at growing a larger readership.
9. Cox Communications Digital Straight Talk I can't really tell how many people author this blog that offers views and news on the many issues affecting broadband providers and consumers. Yeah, Cox completely missed the point of a blog. This blog has no humanization, covers really dry, boring stuff like products, legislation, research and press releases. It really isn't engaging and feels more like it is meant for investors than consumers. This just feels like old school website marketing not a blog. They can't even announce a new TV show launch with passion... Just totally boring. They had so much to work with and they completely squandered the opportunity. I mean, this is a cable provider - how could it have gone so wrong? How to Improve this Blog: Conceptually they need to go back to the drawing boards. Hey Cox, you are a company built on video and images- put some on our blog. Hire a blogger or professional copywriter to spice up the content. There is no better way to get people talking than start talking about their favorite shows. Maybe get a real tech in there to talk about common satellite or Internet troubleshooting. As always, I will say it needs an RSS to email subscription, but it could also use some sort of call to action for consumers. Basically, this blog needs a pulse or a death certificate. Read also: The 6 signs of blog death
10. Graco Baby Blog Multiple author blog covering all things baby and most things you don't care about. As a new mother, I have read a great many baby blogs, many of which blow the socks off the Graco Blog. They talk a lot about babies, show pictures of babies, write letters to babies, post jokes about babies, but what is really missing is that this is a corporate blog. They have completely forgotten that new mom's like myself want reviews of products, recommendations of what product would best suit my child at this stage of development. I actually use a lot of Graco products and would be interested in finding out more about them. How to Improve this Blog: This blog is way too personal. The bloggers are just blogging about their kids which are cute- but this is a business blog that should have a direction and a purpose. They should get product managers to talk about the products, a pediatrician to post from time to time and talk about development stages or even an obstetrician to talk about various stages of pregnancy. There is so much you can do with a baby blog- all new parents need resources and that is exactly what this should be. You could even do tutorials on how to plan for trips with a baby, how to orchestrate a 2 year old's birthday party, etc. Please do something that has value to the consumer... Related Posts10 Best Fortune 500 BlogsBEST AND WORST real estate blogs http://www.rsspieces.com/002ABE
Posted on April 04, 2008 10:13:15
Comment from: @balootisme [Visitor] nice list...
Comment from: Tom Hoehn [Visitor] Ouch, that was harsh. Coming from Kodak I have a different opinion than yours ;-) You question the blog's purpose in your review. It is articulated front and center - "A Thousand Words is a place for stories from the people of Kodak. We love what we do, and we want to share our stories about imaging and its power to influence our world. We invite you to join our conversation with stories of your own." We think we deliver quite well on that promise. Your assumed expectation is a bit different so your reviewing something that you want it to be instead of what it is. Most contributors are regular people like myself, a Kodak employee, not pro photographers. They use photos to tell their stories...A thousand words, get it? We have published every business day since we launched in September 2006. No small feat and we are proud of the content we have developed. Spend some time looking through our archives. Lets see if that will move the needle for you. If you want to get a quick view here is a summary I wrote at our one-year birthday that will give you an idea. ...and you can see my contributions here thx, tom Comment from: Guest [Visitor] Tom, I'm sorry that you felt it was harsh. However, this post is a lesson in itself- (you read it becasue it was emotionally engaging (i.e. irritating). Anytime you can make someone happy, mad, sad with words or images- you have hooked a new subscriber/reader of your blog. Case in point, you probably came back here to see how I will respond. This is exactly what you need to do on the Kodak blog- engage people. effective blogging is about 2 things- copywriting and sociology. Use the basic principles of both and you will have a successful blog people can't wait to come back to. I did read the purpose, but what happened is that when a normal reader comes to the blog, they cannot readily identify the purpose - there is just too much going on and the content isn't really that well written. I spent some time going back through the posts you mentioned and the fruit fly and dog photography posts are very good. However, when I visited, the first 2 pages were filled with unengaging posts and some bad photography. To guide new readers to your best posts- try adding a "most read" widget- that would put all your most popular posts on the homepage in the sidebar so even if most recent stuff isn't that good, users can easily get to the good stuff. I appreciate your dedication to the blog and know a blog would do well with Kodak, but revisiting the design and the focus would help you to greatly increase your readership. Your blog has the ability to be a destination blog, but it isn't. You have a great consumer product that has the ability to touch people in ways that most products can't- the ideas of sharing the kodak moments- inviting consumers to participate, using graphics designers and professional photographers to give some tutorials for the rest of us would be great. Images create emotion- that's what makes a Kodak moment, so write posts that stir emotion. Do something viral- get 10 Kodak people in a room and have them vote on the 10 best/funniest photos on Flickr or some other site. Then do the 10 worst/saddest. For Earth day- you could do a list of the best nature photography, for Memorial day- the best war photography, etc... People love to read lists- ia list got you here, right? As it stands, currently, the blog just misses the mark. It doesn't feel interesting enough. It simply doesn't engage. So, I stand by my overall opinion and hope that you guys will take some of the suggestions so you you can more fully utilize the power of the tool and the social web. Definitely take some time to read Brian Clark's www.copyblogger.com, it will help with the overall writing of the blog- using basic copywriting techniques can make a huge difference to readers. I'd love to come back to this blog a year from now and be able to say "wow." Comment from: Tom Hoehn [Visitor] Thanks for your thoughtful reply. Good suggestion on the most popular widget. We do not hit homeruns on every swing, nor do we try to. Singles, doubles, bunts, etc. are just fine. Not sure I buy into the irritate people and they will come doctrine though ;-) Also, the people that contribute are not copywriters and we don't want to add layers of review and editing to slow down the publishing process. That is not a tenet of true blogging. This blog may not engage you personally but this rating is truly an anomoly in our 1-1/2 years of doing this. I guess that is why there is chocolate AND vanilla in this world. It may not be to your taste but that is okay there are many more who do. Here is one such review in <a href="http://www.businessweek.com/the_thread/blogspotting/archives/2007/08/kodaks_subtle_u_1.html">Business Week<a/>. excerpt from that review...Sometimes corporate blogging can feel so forced. Unless someone at a company has a passion or a CEO or senior exec uses the blog to slip the leash of corporate communicatons, a blog created by a company can sometimes feel like a forgotten child. But it feels like to me Kodak has hit on a fresh and clever way to approach blogging..The blogs are low key, but I think thats whats clever about them. By a lot of people contributing posts, you get a sense of the people at Kodak. And that gives you a sense of the company. The posts are earnest and funny and technical and full of photos. I doubt the site is overwhelmed with traffic, but if youre someone who is visiting the kodak site looking for information, its probably likely that you would click on these blogs. And just like the About link or the History link, they give you a feeling for the company youre doing business with. So, I do not buy into the idea that of all the Corporate blogs out there that we deserve to make this list of yours. We can agree to disagree and I hope you don't wait an entire year to revisit ;-) Comment on this article This post has no feedback awaiting moderation... |